Shipping Policy

Effective Date: July 2026

At Wrinda, we are committed to delivering your handcrafted ethnic wear safely and efficiently. Every product is carefully quality-checked, packed, and dispatched to ensure it reaches you in excellent condition.

By placing an order on www.wrinda.in, you agree to the terms outlined in this Shipping Policy.

1. Order Processing

All orders are processed after successful payment confirmation.

Our standard processing time is:

• 1–2 business days for ready-to-dispatch products.
• During festivals, sales, or high-demand periods, processing may take slightly longer.

Orders placed on Sundays or public holidays will be processed on the next working day.

2. Dispatch Timeline

Once your order has been processed, it will be dispatched through one of our trusted courier partners.

You will receive a confirmation email or WhatsApp message containing your shipment details and tracking information once your order has been shipped.

3. Estimated Delivery Time

Within India

Estimated delivery time:

• Metro Cities: 2–5 business days
• Other Cities & Towns: 3–7 business days
• Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary depending on your location and courier operations.

4. International Shipping

Wrinda may offer international shipping to selected countries.

Delivery timelines, shipping charges, customs duties, import taxes, and local regulations vary by destination.

Any customs duties, VAT, import taxes, or additional charges imposed by the destination country are the responsibility of the customer unless otherwise specified.

5. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Wrinda may offer free shipping on eligible orders or promotional campaigns, subject to change without prior notice.

6. Order Tracking

Once your order has been dispatched, tracking details will be shared via email or WhatsApp.

Customers can use the tracking number provided by the courier partner to monitor the shipment status.

7. Delivery Attempts

Our courier partners generally make multiple delivery attempts.

If the delivery cannot be completed due to:

• Incorrect address
• Customer unavailable
• Incorrect contact number
• Refusal to accept delivery

the shipment may be returned to Wrinda.

Additional shipping charges may apply for re-dispatch.

8. Address Accuracy

Customers are responsible for providing:

• Correct delivery address
• Accurate PIN code
• Valid mobile number
• Complete recipient details

Wrinda is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

9. Delays Beyond Our Control

Although we strive to deliver orders on time, delays may occur due to circumstances beyond our control, including:

• Extreme weather conditions
• Natural disasters
• Public holidays
• Government restrictions
• Transportation disruptions
• Courier operational delays

Wrinda shall not be held liable for such delays.

10. Damaged Shipments

If your package appears damaged at the time of delivery:

• Take clear photographs of the package before opening it.
• Contact us within 48 hours of delivery.
• Share your order number along with photographs via email or WhatsApp.

We will investigate the issue and provide an appropriate resolution in accordance with our Refund & Return Policy.

11. Undeliverable Orders

If an order is returned to us because:

• The address was incomplete or incorrect.
• The customer could not be contacted.
• The shipment was refused.

Wrinda will contact the customer to arrange re-delivery.

Additional shipping charges may apply.

12. Partial Shipments

In rare cases, multiple products within the same order may be shipped separately due to stock availability or packaging requirements.

Customers will be informed if this occurs.

13. Force Majeure

Wrinda shall not be liable for delays or non-performance caused by events beyond reasonable control, including but not limited to:

• Natural disasters
• Epidemics or pandemics
• Government restrictions
• Labour strikes
• Transportation disruptions
• Technical failures

14. Contact Information

For shipping-related queries, please contact us:

Wrinda

? Website: www.wrinda.in

? Email: WRINDA.INFO@gmail.com

? WhatsApp: +91 89055 91654

Business Hours:

Monday–Saturday

10:00 AM – 6:30 PM (IST)